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10/31/2022

040. How to Lead Yourself and Your Teams Through Crisis, Challenge, or Change

Instructor: Mary Kelly, Ph.D., Commander, USN, CSP, CPAE

Level of Complexity: Intermediate
1:00 PM - 4:30 PM

In this workshop, Mary will do a deep dive into the tactics of dealing with a crisis, challenge, or change. Whether it is a software update, a leadership change, or a global pandemic, participants Specifically, audience members will: Understand the current and future economic market forces that impact their organizations; Learn the 6 stages of any crisis, challenge, or change, why so many people get stuck in the first 4 stages, and why real leadership (regardless of position) is in stage 6; Internalize the positive reactions that great leaders have when facing difficult circumstances to stay focused, productive, and motivated; Adopt the 12-Month Business Success and Accountability Planner to increase effectiveness, efficiency, and engagement; and Be more productive in less time using the 5-Minute Productivity Plan; Create your own individual development plan for your career advancement with the 5-Minute Leadership Development Plan; Achieve the goals you want with the 5-Minute Goals Plan; Be more effective (at work and at home) and harness different opinions in a healthy way with the 5-Minute Conflict Resolution Plan; Provide helpful feedback in a way that motivates others with the 5-Minute Feedback Plan; Start with tiny habits that create big results using the Tiny Habits Checklist and ebook; Complete the Leader’s Blind Spot Assessment to identify individual strengths and superpowers, as well as discovering areas that may need more attention

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The Credit Overlord's Guide to Credit & Collections

Thea Dudley

The Credit Overlord's Guide to Credit & Collections

Being responsible for the credit and collections function in the construction industry is never any little kid's dream. But somebody's got to do it.

 

In The Credit Overlord's Guide to Credit & Collections, Thea Dudley presents an honest, open, and often hilarious account of her journey through opening contractors with credit lines, collecting, or chasing the payments, managing sales reps, teams and bosses.

 

Dudley shares her insights into succeeding in keeping your business cash flow moving while still salvaging the customer. She offers practical advice for protecting and collecting your money — written in plain, straightforward language that helps connects the dots. This is a must-read guide for anyone in the construction and building material industry.

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