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03/13/2014

Working at Cross-Purposes: How Distributors and Manufacturers Can Manage Conflict Successfully

Mike Marks

UID Book Store CoversIt takes a long time to develop good distributor-supplier relationships; unfortunately, it only takes a short time to destroy them. Best seller Working at Cross-Purposes, written by Mike Marks, Tim Horan, and Mike Emerson, takes a look at what really drives these relationships, how often they go bad, and why. 

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Getting the Most Out of CRM: Best Practices for Wholesaler-Distributors

Mark Dancer

UID Book Store CoversExperienced wholesaler-distributors say CRM (Customer Relationship Management) is fast becoming a standard practice. More than that, it’s becoming an essential tool for managing a high-performing distribution sales organization. 

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