Complete Story
09/26/2025
John R Mackay
New to UID
John R. Mackay has over four decades of experience helping entrepreneurs, primarily in owner-managed businesses, improve their profitability by understanding their strengths and weakness. Since 1982, John has been conducting benchmarking studies for trade associations. Prior to forming the Mackay Research Group, John was Vice President of the Profit Planning Group. In 2004, Mackay spun-off a segment of PPG to form the Mackay Research Group. John received his undergraduate degree from The Ohio State University and his MBA from the University of Colorado.
Bookstore
Working at Cross-Purposes: How Distributors and Manufacturers Can Manage Conflict Successfully
Mike Marks
It takes a long time to develop good distributor-supplier relationships; unfortunately, it only takes a short time to destroy them. Best seller Working at Cross-Purposes, written by Mike Marks, Tim Horan, and Mike Emerson, takes a look at what really drives these relationships, how often they go bad, and why.