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10/14/2024

032. Retention Mastery: Breakthrough Strategies to Keep Your Best People (afternoon)

Instructor: Lisa Ryan

Level of Complexity: Foundational/Intermediate
1:30 PM - 4:00 PM

Retaining top talent is crucial for any organization’s success, especially in the distribution industry, where skilled employees are in high demand. This session provides a fresh perspective on employee retention by exploring breakthrough strategies that go beyond the standard practices.
 
Attendees will gain insights into developing compelling employee value propositions, creating a culture of continuous recognition, and aligning growth opportunities with employee aspirations. By focusing on these innovative approaches, this session equips leaders with the tools they need to build a loyal, engaged, and high-performing team that drives long-term success.
 
Learning Objectives:
  1. Develop a Unique Employee Value Proposition: Learn how to craft and communicate an employee value proposition that differentiates your organization from competitors, making it a magnet for top talent.
  2. Implement Continuous Recognition Programs: Discover the importance of consistent, meaningful recognition and how to create programs that reinforce positive behaviors and boost employee morale.
  3. Align Growth Opportunities with Aspirations: Understand how to identify and align employees’ career goals with your organization’s needs, creating a win-win scenario that fosters loyalty and long-term commitment.
  4. Apply Innovative Retention Techniques: Explore cutting-edge retention strategies tailored for the distribution industry, including flexible work arrangements, personalized development plans, and proactive engagement practices that help retain top talent.

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The Credit Overlord's Guide to Credit & Collections

Thea Dudley

The Credit Overlord's Guide to Credit & Collections

Being responsible for the credit and collections function in the construction industry is never any little kid's dream. But somebody's got to do it.

 

In The Credit Overlord's Guide to Credit & Collections, Thea Dudley presents an honest, open, and often hilarious account of her journey through opening contractors with credit lines, collecting, or chasing the payments, managing sales reps, teams and bosses.

 

Dudley shares her insights into succeeding in keeping your business cash flow moving while still salvaging the customer. She offers practical advice for protecting and collecting your money — written in plain, straightforward language that helps connects the dots. This is a must-read guide for anyone in the construction and building material industry.

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