Complete Story
10/14/2024
032. Retention Mastery: Breakthrough Strategies to Keep Your Best People (afternoon)
Instructor: Lisa Ryan
Level of Complexity: Foundational/Intermediate
1:30 PM - 4:00 PM
- Develop a Unique Employee Value Proposition: Learn how to craft and communicate an employee value proposition that differentiates your organization from competitors, making it a magnet for top talent.
- Implement Continuous Recognition Programs: Discover the importance of consistent, meaningful recognition and how to create programs that reinforce positive behaviors and boost employee morale.
- Align Growth Opportunities with Aspirations: Understand how to identify and align employees’ career goals with your organization’s needs, creating a win-win scenario that fosters loyalty and long-term commitment.
- Apply Innovative Retention Techniques: Explore cutting-edge retention strategies tailored for the distribution industry, including flexible work arrangements, personalized development plans, and proactive engagement practices that help retain top talent.
Bookstore
Emotional Intelligence for Sales Success
Colleen Stanley
In Emotional Intelligence for Sales Success, you'll learn how to increase impulse control for better questioning and listening, which EI skills are related to likability and trust, how empathy leads to bigger sales conversations and more effective solutions, how emotional intelligence can improve prospecting efforts, which EI skills are most common among top sales producers, and much more.
Customers can get product information and price comparisons online. The true differentiator between you and a bot is your ability to deftly solve problems and build relationships. From business development to closing the deal, emotional intelligence will drive your performance - and your success.