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12/04/2023

016. The People Productivity Equation: How to Practice No Surprise Management (afternoon)

Instructor: Kathryn Newton, PhD

Level of Complexity: Foundational/Intermediate
2:00 PM - 4:30 PM

Employee wages and benefits represent a huge dollar investment for most employers, yet they rarely invest a commensurate amount of time and energy in selecting and retaining them. In this workshop, you will learn how to take a "systems" viewpoint of the organization, learn tools to identify productivity gaps in your firm, and evaluate changes needed in a pandemic-prone world. Balancing employee activities such as recruiting and hiring great people, onboarding, and using technology and engagement to gain employee impact are critical to maintaining high productivity. You will also learn key strategies to consider for compensation, and the newest perks you must offer to hire the best employees.

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Selling Through Tough Times

Paul Reilly

As a sales professional, you know that it’s harder to sell in tough times―whether it’s a recession, industry-wide challenge, or global pandemic. You may also have noticed that some salespeople and managers not only survive but thrive through tough times. How do they do it? What do they do to thrive through adversity?

Paul Reilly explaPicture2ins it all in Selling Through Tough Times: Customers buy differently in tough times, so salespeople need to sell differently in tough times. In this eye-opening and indispensable guide, he shows how to develop the right mindset and adapt your skills to prevail in even the most challenging selling climate. His plan includes both immediate, hands-on action plans (including six Daily Mental Flex activities) as well as longer-range strategies to ensure you (and your team) never get caught on the back foot again.

While the principles of selling are constant, Reilly demonstrates how changing your tactics in tough times will not only help you through current difficulties but help you emerge stronger. You’ll discover how to redefine value in customer terms, reposition products and services, and how employ different persuasion tactics. You’ll also learn how to select and pursue the right opportunities, win more deals, and―crucially―protect profit by embracing the “tough timers” mental attitude.

Tough times are inevitable and often unpredictable. But in Selling Through Tough Times, you’ll find the tools and mindset you need to power through them―and come out on top.

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Visit www.ToughTimer.com and complete the 30-Day Tough-Timer Challenge.