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005. Building Resilient Teams AND Resilient Revenues (morning)

Instructor: Colleen Stanley

Level of Complexity: Intermediate
10:15 AM - 12:30 PM

The rapid pace of change in business can be overwhelming for sales professionals. Just when they’ve overcome a new selling challenge or change, another one appears on the horizon. It’s increasingly important for leaders to develop resilient sales teams that are able to meet current and future challenges head-on, while generating strong financial returns. This sales presentation isn’t about teaching more hard skills, consultative selling skills. It’s about developing the soft skill, the EQ skill of resiliency. Colleen Stanley is the world’s leading expert on emotional intelligence and sales. Her approach is thought provoking, pragmatic and always accompanied with a healthy dose of humor. At the end of this presentation, participants will walk away with proven strategies for bouncing back, forward and through tough times.

Key Learning Objectives:
- Improve your ability to manage stress to avoid burning out and dropping out.
- Discover the power of perspective in overcoming obstacles.
- Increase productivity and creativity, even in tough times.
- Build a community. You don't have to go it alone.

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Emotional Intelligence for Sales Success

Colleen Stanley

Cs Emotional Intelligence Sales Success Cover

In Emotional Intelligence for Sales Success, you'll learn how to increase impulse control for better questioning and listening, which EI skills are related to likability and trust, how empathy leads to bigger sales conversations and more effective solutions, how emotional intelligence can improve prospecting efforts, which EI skills are most common among top sales producers, and much more.

Customers can get product information and price comparisons online. The true differentiator between you and a bot is your ability to deftly solve problems and build relationships. From business development to closing the deal, emotional intelligence will drive your performance - and your success.

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