Complete Story
10/31/2022
044. Master Your World: Today’s Game Plan for Maximum Profits, Peak Productivity, and Top Communication
Instructor: Mary Kelly, Ph.D., Commander, USN, CSP, CPAE
Level of Complexity: Intermediate
8:00 AM - 9:30 AM
We hear the word leadership a lot around the office. But, do we understand what it means to be a leader – regardless of our job title or our place on the ladder? Leadership isn’t just a plan for supervisors and CEOs. Leadership is a set of principles that affects every employee, every team member, and every consumer. Leadership is what differentiates the ordinary from the amazing.
In this workshop Mary will share some surprising insight into these questions as she guides you through a session that is a true investment in yourself and your career: Understand how leadership creates a productive and constructive team; Learn how loyalty and relationships affect your bottom line; Realize what most employees say they are not getting from their supervisors and leaders that causes them to leave; and Create a culture of dynamic communication.
Bookstore
The Credit Overlord's Guide to Credit & Collections
Thea Dudley
Being responsible for the credit and collections function in the construction industry is never any little kid's dream. But somebody's got to do it.
In The Credit Overlord's Guide to Credit & Collections, Thea Dudley presents an honest, open, and often hilarious account of her journey through opening contractors with credit lines, collecting, or chasing the payments, managing sales reps, teams and bosses.
Dudley shares her insights into succeeding in keeping your business cash flow moving while still salvaging the customer. She offers practical advice for protecting and collecting your money — written in plain, straightforward language that helps connects the dots. This is a must-read guide for anyone in the construction and building material industry.
