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10/31/2022

039. Keep Your Top Talent from Becoming Someone Else’s in a Post-Pandemic Workplace

Instructor: Lisa Ryan, CSP

Level of Complexity: Foundational/Intermediate
1:00 PM - 4:30 PM

The impact of COVID-19 has profoundly changed business for good. Not only did companies have to change many of their work practices, but employees have found they have lots more options when it comes to how, when, and where they can get their work done. Even the term “workplace” has potentially become obsolete. Companies that never thought they could (or should) offer remote working opportunities have been forced to do so. Flexible scheduling is no longer a “nice to have,” it’s expected.
 
Organizations that come out of this pandemic successfully are the ones that integrate and master digital work, community, and collaboration. And yes, this does go for manufacturing and Distribution Strategy. Workers may still have to show up to get their work done, but their mindset has probably expanded to adjust and adapt to new ways of using technology and communicating with each other and with leadership. It’s essential for you to have strategies to help employees deal with the fear, frustration, and uncertainty of the new work environment. This workshop will give you the real-world strategies you need to compete in today’s employee-centric, post-pandemic economy.

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The Credit Overlord's Guide to Credit & Collections

Thea Dudley

The Credit Overlord's Guide to Credit & Collections

Being responsible for the credit and collections function in the construction industry is never any little kid's dream. But somebody's got to do it.

 

In The Credit Overlord's Guide to Credit & Collections, Thea Dudley presents an honest, open, and often hilarious account of her journey through opening contractors with credit lines, collecting, or chasing the payments, managing sales reps, teams and bosses.

 

Dudley shares her insights into succeeding in keeping your business cash flow moving while still salvaging the customer. She offers practical advice for protecting and collecting your money — written in plain, straightforward language that helps connects the dots. This is a must-read guide for anyone in the construction and building material industry.

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