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10/28/2022

012. Intentional Conversations: What Science Teaches Us About Better Communication Skills & Improved Sales Pitches

Instructor: Jamie Turner

Level of Complexity: Intermediate
1:00 PM - 4:30 PM

Would you like to improve your communication skills? Do you want to do a better job connecting with your prospects and customers? Would you like to learn science-based techniques you can use to close more deals, work with teammates more effectively, and grow your sales? The world’s top executives understand the science behind effective communication and persuasion skills. They also know what backfires when it comes to communicating with customers and prospects. If you’d like to become a more effective salesperson, team leader, or employee, then don’t miss this interactive, fast-paced workshop by internationally recognized author, professor, and TV news contributor Jamie Turner.

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The Credit Overlord's Guide to Credit & Collections

Thea Dudley

The Credit Overlord's Guide to Credit & Collections

Being responsible for the credit and collections function in the construction industry is never any little kid's dream. But somebody's got to do it.

 

In The Credit Overlord's Guide to Credit & Collections, Thea Dudley presents an honest, open, and often hilarious account of her journey through opening contractors with credit lines, collecting, or chasing the payments, managing sales reps, teams and bosses.

 

Dudley shares her insights into succeeding in keeping your business cash flow moving while still salvaging the customer. She offers practical advice for protecting and collecting your money — written in plain, straightforward language that helps connects the dots. This is a must-read guide for anyone in the construction and building material industry.

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