Complete Story
10/28/2022
011. What Winning Teammates Do Differently – How To Improve Your Value And Impact
Instructor: Sean Glaze
Level of Complexity: Intermediate
1:00 PM - 4:30 PM
Intended Learning Objectives:
• The three key behaviors that build and maintain TRUST
• One question that inspires individual OWNERSHIP of results
• How to cure arrogance and improve COLLABORATION
• How to build & strengthen meaningful RELATIONSHIPS
• What to do to make APPRECIATION more powerful
Bookstore
The Credit Overlord's Guide to Credit & Collections
Thea Dudley
Being responsible for the credit and collections function in the construction industry is never any little kid's dream. But somebody's got to do it.
In The Credit Overlord's Guide to Credit & Collections, Thea Dudley presents an honest, open, and often hilarious account of her journey through opening contractors with credit lines, collecting, or chasing the payments, managing sales reps, teams and bosses.
Dudley shares her insights into succeeding in keeping your business cash flow moving while still salvaging the customer. She offers practical advice for protecting and collecting your money — written in plain, straightforward language that helps connects the dots. This is a must-read guide for anyone in the construction and building material industry.
