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10/27/2022

009. The Emotional Intelligence (EI) Lab

Instructor: Patty Leeper (New to UID)

Level of Complexity: Foundational
1:00 PM - 4:30 PM

In an interview with Harvard Business Review, Daniel Goleman—psychologist and best-selling author—said that the most effective leaders are “alike in one crucial way: they all have a high degree of what has come to be known as emotional intelligence.” In this workshop, participants will learn about EI—how to create conditions in and around them for getting the best results from themselves and their teams. The program is called a lab because it’s experiential and interactive. It introduces tools and strategies that need time to take hold—it’s not a one-and-done program. Participants will be encouraged to take their learning out into the world to practice and live it.

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The Credit Overlord's Guide to Credit & Collections

Thea Dudley

The Credit Overlord's Guide to Credit & Collections

Being responsible for the credit and collections function in the construction industry is never any little kid's dream. But somebody's got to do it.

 

In The Credit Overlord's Guide to Credit & Collections, Thea Dudley presents an honest, open, and often hilarious account of her journey through opening contractors with credit lines, collecting, or chasing the payments, managing sales reps, teams and bosses.

 

Dudley shares her insights into succeeding in keeping your business cash flow moving while still salvaging the customer. She offers practical advice for protecting and collecting your money — written in plain, straightforward language that helps connects the dots. This is a must-read guide for anyone in the construction and building material industry.

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