Complete Story
10/27/2022
009. The Emotional Intelligence (EI) Lab
Instructor: Patty Leeper (New to UID)
Level of Complexity: Foundational
1:00 PM - 4:30 PM
In an interview with Harvard Business Review, Daniel Goleman—psychologist and best-selling author—said that the most effective leaders are “alike in one crucial way: they all have a high degree of what has come to be known as emotional intelligence.” In this workshop, participants will learn about EI—how to create conditions in and around them for getting the best results from themselves and their teams. The program is called a lab because it’s experiential and interactive. It introduces tools and strategies that need time to take hold—it’s not a one-and-done program. Participants will be encouraged to take their learning out into the world to practice and live it.
Bookstore
Emotional Intelligence for Sales Success
Colleen Stanley
In Emotional Intelligence for Sales Success, you'll learn how to increase impulse control for better questioning and listening, which EI skills are related to likability and trust, how empathy leads to bigger sales conversations and more effective solutions, how emotional intelligence can improve prospecting efforts, which EI skills are most common among top sales producers, and much more.
Customers can get product information and price comparisons online. The true differentiator between you and a bot is your ability to deftly solve problems and build relationships. From business development to closing the deal, emotional intelligence will drive your performance - and your success.
