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030. Personnel Productivity Improvement: Strategic Recruiting & Onboarding to Hire for the Long Haul

Presenter: Kathy Newton, Ph.D.

Level of Complexity: Intermediate
8:00 AM - 11:30 AM

You will learn how to take a "systems" viewpoint of the organization, learning tools to identify productivity gaps in your firm and evaluate changes needed in a pandemic-prone world. You will learn to work towards a balance for employee activities such as recruiting and hiring great people, onboarding, and using technology and engagement to gain employee impact. You will also learn key strategies to consider for compensation, and the perk you must use to hire the best employees.

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Emotional Intelligence for Sales Success

Colleen Stanley

Cs Emotional Intelligence Sales Success Cover

In Emotional Intelligence for Sales Success, you'll learn how to increase impulse control for better questioning and listening, which EI skills are related to likability and trust, how empathy leads to bigger sales conversations and more effective solutions, how emotional intelligence can improve prospecting efforts, which EI skills are most common among top sales producers, and much more.

Customers can get product information and price comparisons online. The true differentiator between you and a bot is your ability to deftly solve problems and build relationships. From business development to closing the deal, emotional intelligence will drive your performance - and your success.

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