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10/07/2021

014. Program Management: Key Components (and Tools) for Success

Instructor: Anne Patterson

Level of Complexity: Foundataional
1:00 PM - 4:30 PM

Program management represents the highest level of complexity – and responsibility – in an organization’s efforts to manage strategic initiatives. Not surprisingly, there are as many definitions and conceptions of program management as there are companies. In this course we will clarify the standard attributes of program management and explore the skillset required to be a successful program manager. What is the difference between program management, project management, and product management? What are the key skills required to be a successful program manager? How to lead with your strengths and mitigate your areas of weakness. Explore the key leadership skills specific to program management and how to improve yours. Metrics and measuring success. Tools and techniques to facilitate communication and accountability. How to interview for (or hire for) a program management position. These are just some of the topics we cover in our course “Program Management: Key Components (and Tools) for Success” as we take a dive deep into the role that is a key steppingstone on the career path from individual contributor to senior management.

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The Credit Overlord's Guide to Credit & Collections

Thea Dudley

The Credit Overlord's Guide to Credit & Collections

Being responsible for the credit and collections function in the construction industry is never any little kid's dream. But somebody's got to do it.

 

In The Credit Overlord's Guide to Credit & Collections, Thea Dudley presents an honest, open, and often hilarious account of her journey through opening contractors with credit lines, collecting, or chasing the payments, managing sales reps, teams and bosses.

 

Dudley shares her insights into succeeding in keeping your business cash flow moving while still salvaging the customer. She offers practical advice for protecting and collecting your money — written in plain, straightforward language that helps connects the dots. This is a must-read guide for anyone in the construction and building material industry.

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