036 Increasing Engagement & Motivation: Keys to Bridging the Intergenerational Divide
Presenter: Abram Walton, Ph.D.
Date: Tuesday, March 10, 2020
Time: 1:00-4:30 pm
Level of Complexity: Intermediate
Course Description: Effective talent recruitment, selection, and management requires leaders to move beyond mere stereotypical understandings of generational differences, and to create a bridge between the differences in communication and decision-making styles, training and development needs, conflict-resolution styles, and overall job expectations. This course will introduce intergenerational selection and management techniques including succession planning, mentoring courses, and using behaviorally anchored rating scales and interview questions.
- Understand how authentic and effective intergenerational leadership can increase workplace engagement and create competitive advantage by fostering of a culture of inclusiveness and collaboration
- Understand sources of intergenerational conflict and identify successful conflict management strategies
- Understand how to increase engagement & motivation across generations by focusing on recruitment, talent management, and what people what from their work
Abram is an author, consultant, and researcher specializing in Strategic Innovation, Human Capital Management, and Leadership Development with a focus on developing business models that create sustainable competitive advantage. He takes a unique systems-thinking approach, which has cultivated multi-disciplinary collaborations, generating innovative organizational strategies and best practices.
Paul Reilly, Tom Reilly
“Value” is about more than just price. Good salespeople understand that and know what differentiates their products from that of competitors. In the first edition of Value-Added Selling, industry guru Tom Reilly tackled the most common problem that salespeople faced: overcoming customer concerns about pricing. That book went on to become the global, go-to guide for value-added selling. Since then, the industry–and the world―has changed dramatically. Developments in technology, including price comparison apps and search engines, now provide consumers with more information than ever, making it much harder to value and sell your product. Additionally, millennials, who now comprise the largest population in the workforce, prefer to do things differently than prior generations. This updated fourth edition of Reilly’s classic guide examines the latest trends and technology that have impacted the market and provides expert advice on leveraging current technology to increase sales.
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