022 Personnel Productivity Improvement: How to Practice No Surprise Management
Presenter: Kathryne Newton, Ph.D.
Date: Monday, March 9, 2020
Time: 1:00-4:30 pm
Level of Complexity: Intermediate
Course Description: In this follow up to Personnel Productivity Improvement: Strategic Recruitment & Onboarding, we will continue with the systems approach to maintaining a productive work environment for your employees.
- Dealing with Change; why is it difficult, what are tools for improving change management
- Improve your climate with improved communications
- Dealing with Conflict; what is it, types of, and how to deal with it to your advantage
- Setting expectations to get the most from your employees
- Importance of zero tolerance for poor management
Kathy is a Professor, Supply Chain and Sales Engineering Technology and Associate Dean for Graduate Programs and Faculty Success, Purdue Polytechnic Institute at Purdue University. She also serves as Advisor for the University of Innovative Distribution Executive Management Conference, appointed September, 2005.
Communication is the cause of every success, failure and frustration. Don’t you think it’s vital to get it right? Just because we’ve been communicating since we were in our mother’s wombs you think you know how to communicate.
This book will show you where you’re getting it right and where you’re missing the mark. You will learn the seven most common and most damaging communication mistakes that lead to endless workplace drama, toxic work environments, low accountability, poor attitudes and poor performance individually and organizationally. These communication mistakes are at the core of your employee retention issues, if you are struggling with them in this low unemployment economy.