037 The Unwritten Rules of Leadership: The Science Behind the Words (Full)
Presenter: Jamie Turner
Date: Tuesday, March 10, 2020
Time: 1:00-4:30 pm
Level of Complexity: Intermediate
Course Description: The world's most influential leaders understand the power of persuasion and how to use it to guide employees, team members, and business partners towards the vision they have for their organizations. Jamie will explain how to use tag questions to gain trust and confidence, how active listening can be the difference between success and failure, and how using the word "because" can be transform your persuasion skills.
- Work on your mindset first and your skillset second
- “Think Backwards” to improve your influence with others
- Implement the use of tag questions to win people over and “but” to erase previous statements
- Turn a yes/no question into an either/or answer
- Value of lead with a story (rather than with facts)
Jamie is an internationally recognized author, speaker and network TV news contributor who has worked with The Coca-Cola Company, AT&T, Holiday Inn and other global brands.
Jamie Turner is an internationally recognized speaker, author, and CEO who is a recipient of the Socialnomics “Top Keynote Speaker” award (along with Tony Robbins, Ariana Huffington, and Richard Branson).
Emotional intelligence plays a vital role at every stage of the sales process. It’s easy to get defensive when prospects challenge you on price or to quickly cave and offer discounts in response to pressure. Those are examples of the fight-or-flight response--something salespeople learn to avoid when they build their emotional intelligence. Sales trainer and expert Colleen Stanley cites studies that show how emotional intelligence (EI) is a strong indicator of sales success--and offers tips on how you can sharpen your skills and expand your emotional toolkit. Increasing your emotional intelligence is a sure way to overcome tough selling encounters. In Emotional Intelligence for Sales Success, you’ll learn how to increase impulse control for better questioning and listening, which EI skills are related to likability and trust, how empathy leads to bigger sales conversations and more effective solutions, how emotional intelligence can improve prospecting efforts, which EI skills are most common among top sales producers, and much more. Customers can get product information and price comparisons online. The true differentiator between you and a bot is your ability to deftly solve problems and build relationships. From business development to closing the deal, emotional intelligence will drive your performance--and your success.