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10/14/2024

036. The People Productivity Equation: How to Practice No Surprise Management (afternoon)

Instructor: Kathryne Newton, Ph.D.

Level of Complexity: Intermediate
1:30 PM - 4:00 PM

In the follow up to Personnel Productivity Improvement: Strategic Recruitment & Onboarding, you will continue with the systems approach to maintaining a productive work environment for your employees. Learn why no-surprise management is important for your effectiveness as a manager.
 
This course will help you to establish goals and use continuous appraisals to enhance performance, manage ongoing change and conflict, and teach you the best training tools for advancing your workforce.
 
Learning Objectives:
  1. How to get high performance and improve your climate with improved goal setting and communications; expectations matter!
  2. Dealing with Change: why is it difficult, and how to use tools for dealing with change.
  3. How to Manage Conflict: what is it, types of, and how to deal with it to your advantage.
  4. Learn to modernize your performance evaluations with strategy aligned goal setting and feedback that is consistent and actionable.

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Value-Added Selling (4th Edition)

Paul Reilly & Tom Reilly

Value Added Book

“Value” is about more than just price. Good salespeople understand that and know what differentiates their products from that of competitors. Developments in technology, including price comparison apps and search engines, now provide consumers with more information than ever, making it much harder to value and sell your product. Additionally, millennials, who now comprise the largest population in the workforce, prefer to do things differently than prior generations. This updated fourth edition of Reilly’s classic guide examines the latest trends and technology that have impacted the market and provides expert advice on leveraging current technology to increase sales.

Value-Added Selling, 4th edition offers proven strategies and tactics to help you not only close more sales but improve repeat business without compromising on price. You’ll learn how to anticipate the needs, wants, and concerns of buyers from the very beginning of the sales process. The book shows how to compete more profitably by selling value, not price. Visit www.TomReillyTraining.com for more information on this important message.

 

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Value-Added Selling QR Code