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10/14/2024

036. The People Productivity Equation: How to Practice No Surprise Management (afternoon)

Instructor: Kathryne Newton, Ph.D.

Level of Complexity: Intermediate
1:30 PM - 4:00 PM

In the follow up to Personnel Productivity Improvement: Strategic Recruitment & Onboarding, you will continue with the systems approach to maintaining a productive work environment for your employees. Learn why no-surprise management is important for your effectiveness as a manager.
 
This course will help you to establish goals and use continuous appraisals to enhance performance, manage ongoing change and conflict, and teach you the best training tools for advancing your workforce.
 
Learning Objectives:
  1. How to get high performance and improve your climate with improved goal setting and communications; expectations matter!
  2. Dealing with Change: why is it difficult, and how to use tools for dealing with change.
  3. How to Manage Conflict: what is it, types of, and how to deal with it to your advantage.
  4. Learn to modernize your performance evaluations with strategy aligned goal setting and feedback that is consistent and actionable.

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The Upside of Down Times: Discovering the Power of Gratitude

Lisa Ryan

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Harness the Power of Gratitude One of the downsides of life is that we rarely have to deal with an overabundance of gratitude. Most of us tend to focus on the negative. We don't receive nearly as much acknowledgment as we would like, and we don't give as much recognition as others deserve. Now for the upside! When we learn to harness the power of gratefulness, we can make a major positive difference in so many areas of our lives, as well as the lives of those around us-and The Upside of Down Times is your first step toward making that happen. "I highly recommend this book if you want to be happier, healthier, and wealthier. I read this book in one sitting and began implementing some of the ideas the next day. The ideas are easy to implement but powerful in their results." -Jack Canfield, Co-creator of the Chicken Soup for the Soul series and The Success Principles

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