Complete Story
10/31/2022
050. The People Productivity Equation: How to Practice No Surprise Management
Instructor: Kathryn Newton, Ph.D.
Level of Complexity: Foundational
9:45 AM - 11:15 AM
In this workshop, Kathy will share a systems approach to maintaining a productive work environment for your employees and learn how to beat the “great resignation.” In 2022, only 24% of Americans believe their managers had their best interests at heart. Learn why no-surprise Management (Incl HR) (Incl HR) is important to change that viewpoint with key leadership skills. This course will help you manage ongoing change and conflict, as well as provide you with the best training tools for advancing your workforce. Lastly, you will discover the number 1 reason employees quit their managers and how the biggest decision you make can prevent that.
Bookstore
The Credit Overlord: A Decade of Credit Advice Unleashed, Volume 1
Thea Dudley
Embark on an insightful journey through the complex world of credit and collections with Credit Advice Unleashed Volume I, the first installment in an indispensable series. This collection brings together a decade’s worth of Thea Dudley’s highly regarded advice columns, showcasing her unmatched expertise and unfiltered insights. With over 35 years of experience in the building materials and construction industry, Thea Dudley has earned her title as the ‘Credit Overlord,’ offering sharp-witted guidance, practical solutions, and an unapologetically candid approach that professionals in the field have come to rely on.
In Credit Advice Unleashed Volume I, readers will find real-world answers to the most pressing credit and collections questions, addressing the challenges and nuances faced by businesses in maintaining financial health and cash flow. Thea’s columns, infused with humor and hard-earned wisdom, provide both seasoned credit professionals and newcomers with the tools they need to navigate this critical aspect of business with confidence.
Whether you’re tackling overdue accounts, negotiating with clients, or streamlining internal processes, this book is your guide to mastering the intricacies of credit management. Experience Thea Dudley’s unparalleled voice and let her years of experience elevate your credit and collections game.



