Complete Story
10/31/2022
050. The People Productivity Equation: How to Practice No Surprise Management
Instructor: Kathryn Newton, Ph.D.
Level of Complexity: Foundational
9:45 AM - 11:15 AM
In this workshop, Kathy will share a systems approach to maintaining a productive work environment for your employees and learn how to beat the “great resignation.” In 2022, only 24% of Americans believe their managers had their best interests at heart. Learn why no-surprise Management (Incl HR) (Incl HR) is important to change that viewpoint with key leadership skills. This course will help you manage ongoing change and conflict, as well as provide you with the best training tools for advancing your workforce. Lastly, you will discover the number 1 reason employees quit their managers and how the biggest decision you make can prevent that.
Bookstore
The Credit Overlord's Guide to Credit & Collections
Thea Dudley
Being responsible for the credit and collections function in the construction industry is never any little kid's dream. But somebody's got to do it.
In The Credit Overlord's Guide to Credit & Collections, Thea Dudley presents an honest, open, and often hilarious account of her journey through opening contractors with credit lines, collecting, or chasing the payments, managing sales reps, teams and bosses.
Dudley shares her insights into succeeding in keeping your business cash flow moving while still salvaging the customer. She offers practical advice for protecting and collecting your money — written in plain, straightforward language that helps connects the dots. This is a must-read guide for anyone in the construction and building material industry.
