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10/31/2022

031. Make it a Process…Key Elements of Sales Management

Instructor: Joe Ellers

Level of Complexity: Intermediate/Advanced
8:00 AM - 11:30 AM

The role of sales management has changed over the past 25 years. The primary change is a shift from customer relationship management to the need for more focused, proactive sales efforts. In this workshop, Joe will address the core elements of effective sales management including a set of specific tools that can be implemented immediately: The Sales Planning Matrix; Product/Market Focus; Target Accounts (and Prospects); Calendar Management; Opportunity Management; and Joint Calls. Participants will be challenged to develop a draft sales plan, during the class setting.

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Thank You Very Much: Gratitude Strategies to Create a Workplace Culture that ROCKS!

Lisa Ryan

 

Gratitude is a powerful force in our personal lives, and it can also be a "gateway drug" to creating a more empathetic workplace. Four simple words – "Thank you very much" can make all the difference.

Research studies define APPRECIATION as "seeing the positives in events, experiences, or other people." However, GRATITUDE takes it one step further in that gratitude acknowledges that the good things that happen to us are often a result of forces outside of ourselves, mainly stemming from other people's efforts.

You will also learn through several case studies of leaders and their efforts to create a workplace culture that ROCKS! Finally, each chapter ends with ideas that you can implement as an individual, a manager, and an organization.

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