028. The Steps You Can Take to Improve Your Customer Experience
Instructor: Steve Yastrow
Level of Complexity: Intermediate/Advanced
1:00 PM - 4:30 PM
F. Barry Lawrence, Ph.D., Senthil Gunasekaran, Pradip Krishnadevarajan
There are 47 best practices in Optimizing Distributor Profitability: Best Practices to a Stronger Bottom Line and all were developed from actual experiences of 84 real wholesale distribution firms across our industry. This groundbreaking research study is not academic modeling or theory; it is a powerful weapon for you to use to enhance your shareholder value.