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10/12/2021

048. P.I.V.O.T. - Strategic & Tactical Leadership through a Crisis to Grow Your Business

Instructor: Mary Kelly, Ph.D., .CSP, Commander, US Navy (ret)

Level of Complexity: Intermediate
9:45 AM - 11:15 AM

 

you know the 6 stages of responses during a crisis?  When facing a crisis, most people remain in stages 1-4 of the 6 stages.  This is normal and instinctive as people move to protect what is closest to them.  There is a silver lining. Every crisis is a catalyst for innovation, creativity, invention, and advancement.  This is why leaders have to be in stages 5 and 6.  Stages 5 and 6 is where leaders find the opportunities.
In this engaging and entertaining program, Mary uses lessons from the Gulf Wars and 9-11 to get us through the painful aspects of our challenges, embrace change, and turn disruption into evolution.   *How can we move our mindset into stages 5 and 6? *How do we brainstorm to find the opportunities?   *How do we provide the right leadership that allows our people to thrive during adversity? *How do we encourage creative problem-solving to increase profitability? 

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In Search of the Perfect Customer

Brent Grover

UID Book Store Covers

As wholesaler-distributors operate in today’s economy, they must protect their most profitable, high-growth potential customers and avoid squandering their precious resources. If your sales compensation plan and other policies encourage your staff to misspend their time and your resources on the wrong customers, now is the time to act. If your company is overlooking opportunities to make money and stop profit leakage, this is the book for you!

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