Complete Story
10/12/2021
044. P.I.V.O.T. - Strategic & Tactical Leadership through a Crisis to Grow Your Business
Instructor: Mary Kelly, Ph.D., Commander, US Navy (ret)
Level of Complexity: Intermediate
8:00 AM - 9:30 AM
Participants get an overview of the current industry challenges, as well as strategic and tactical solutions that solve today's challenges. In addition to getting the 12-Month Business Success and Accountability Planner, everyone gets the Leader's Blind Spot Quiz, generating a personalized assessment that provides a comprehensive understanding of individualized strengths and areas to consider.
Do you know the 6 stages of responses during a crisis? When facing a crisis, most people remain in stages 1-4 of the 6 stages. This is normal and instinctive as people move to protect what is closest to them. There is a silver lining. Every crisis is a catalyst for innovation, creativity, invention, and advancement. This is why leaders have to be in stages 5 and 6. Stages 5 and 6 is where leaders find the opportunities.
In this engaging and entertaining program, Mary uses lessons from the Gulf Wars and 9-11 to get us through the painful aspects of our challenges, embrace change, and turn disruption into evolution. *How can we move our mindset into stages 5 and 6? *How do we brainstorm to find the opportunities? *How do we provide the right leadership that allows our people to thrive during adversity? *How do we encourage creative problem-solving to increase profitability?
Bookstore
The Credit Overlord: A Decade of Credit Advice Unleashed, Volume 1
Thea Dudley
Embark on an insightful journey through the complex world of credit and collections with Credit Advice Unleashed Volume I, the first installment in an indispensable series. This collection brings together a decade’s worth of Thea Dudley’s highly regarded advice columns, showcasing her unmatched expertise and unfiltered insights. With over 35 years of experience in the building materials and construction industry, Thea Dudley has earned her title as the ‘Credit Overlord,’ offering sharp-witted guidance, practical solutions, and an unapologetically candid approach that professionals in the field have come to rely on.
In Credit Advice Unleashed Volume I, readers will find real-world answers to the most pressing credit and collections questions, addressing the challenges and nuances faced by businesses in maintaining financial health and cash flow. Thea’s columns, infused with humor and hard-earned wisdom, provide both seasoned credit professionals and newcomers with the tools they need to navigate this critical aspect of business with confidence.
Whether you’re tackling overdue accounts, negotiating with clients, or streamlining internal processes, this book is your guide to mastering the intricacies of credit management. Experience Thea Dudley’s unparalleled voice and let her years of experience elevate your credit and collections game.



