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042. Building a Culture of Success: Leadership at All Levels

Presenter: Gail Alofsin:

Level of Complexity: Intermediate
1:00 PM - 4:30 PM

Successful companies have one major thing in common – excellent managers and strong leaders. How do you build a culture of success irrespective of your title? Wherever you are on the “leadership ladder,” this presentation is designed to assist you as you build and contribute to a culture of success. From communication and engagement to delegation and conflict resolution, you will depart with the information and tools you need cultivate or improve the characteristics, skills and vision to lead people. Leadership? It starts with YOU!

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Emotional Intelligence for Sales Success

Colleen Stanley

Cs Emotional Intelligence Sales Success Cover

In Emotional Intelligence for Sales Success, you'll learn how to increase impulse control for better questioning and listening, which EI skills are related to likability and trust, how empathy leads to bigger sales conversations and more effective solutions, how emotional intelligence can improve prospecting efforts, which EI skills are most common among top sales producers, and much more.

Customers can get product information and price comparisons online. The true differentiator between you and a bot is your ability to deftly solve problems and build relationships. From business development to closing the deal, emotional intelligence will drive your performance - and your success.

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