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10/12/2021

037. Personnel Productivity Improvement: How to Practice No Surprise Management

Presenter: Kathy Newton, Ph.D.

Level of Complexity: Intermediate
1:00 PM - 4:30 PM

In the follow up to Personnel Productivity Improvement: Strategic Recruitment & Onboarding, you will continue with the systems approach to maintaining a productive work environment for your employees. Learn why no-surprise management is important for your effectiveness as a manager. This course will help you manage ongoing change and conflict, as well as provide you the best training tools for advancing your workforce. Lastly, we will discover why you can never tolerate poor management.

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Who Comes Next? Leadership Succession Planning Made Easy

Mary C. Kelly

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Leaders leave. It's inevitable. It might even happen today. Are you prepared?
Every organization needs a plan for leadership succession, but few leaders know how to start the process. WHO COMES NEXT? solves that problem and easily guides you through the steps of creating and implementing a viable succession plan.


This essential guidebook simplifies the process and gives you the tools you need to build and activate your leadership succession. You’ll find a comprehensive action plan, a library of all the tools needed to develop and sustain your plan, and a resource guide. You’ll learn how to:

Communicate with customers about the change
Identify talent gaps in your succession plan
Decide which succession planning model to adapt
Find your next generation of leadership within your organization
Handle the unique emotional complexities of succession in a family-owned business

Whether you are part of a small, family business, a Fortune 500 company or a non-profit, you need to start now by answering the question: WHO COMES NEXT?

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