Complete Story
10/12/2021
037. Personnel Productivity Improvement: How to Practice No Surprise Management
Presenter: Kathy Newton, Ph.D.
Level of Complexity: Intermediate
1:00 PM - 4:30 PM
In the follow up to Personnel Productivity Improvement: Strategic Recruitment & Onboarding, you will continue with the systems approach to maintaining a productive work environment for your employees. Learn why no-surprise management is important for your effectiveness as a manager. This course will help you manage ongoing change and conflict, as well as provide you the best training tools for advancing your workforce. Lastly, we will discover why you can never tolerate poor management.
Bookstore
Emotional Intelligence for Sales Success
Colleen Stanley
In Emotional Intelligence for Sales Success, you'll learn how to increase impulse control for better questioning and listening, which EI skills are related to likability and trust, how empathy leads to bigger sales conversations and more effective solutions, how emotional intelligence can improve prospecting efforts, which EI skills are most common among top sales producers, and much more.
Customers can get product information and price comparisons online. The true differentiator between you and a bot is your ability to deftly solve problems and build relationships. From business development to closing the deal, emotional intelligence will drive your performance - and your success.
