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10/11/2021

020. Leading Relationships

Instructor: Steve McClatchy

Level of Complexity: Foundational
8:00 AM - 11:30 AM

Communicate Effectively, Resolve Conflict, Hold Others Accountable & Lead High Performance Business Relationships If you are in business today you are in the business of relationships.  The skills of communicating effectively, working with diverse multi-generational teams, setting expectations, giving and receiving feedback, gaining commitment, resolving conflict, and getting others to follow through can be the most important skills you will ever develop as a leader.  In this presentation you will learn the keys to success in each of these areas and how to build relationships strong enough to handle the pressures and tensions inherent in creating, building, leading, and sustaining a fast-changing, high-performance organization.  This presentation is guaranteed to change the way you work, interact, communicate, solve problems, and accomplish work through others. 

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Strategic Pricing For Distributors: Tools and Rules for Building Higher Margins

Brent Grover

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Experience shows that most distributors are leaving at least two percentage points of gross trading margin on the table. This translates into 2% of total sales. Many companies can ultimately achieve more. The improvement is attainable fairly quickly and has proven to be sustainable. Two percent is the difference between mediocre profit results and stellar performance!

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