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10/28/2022

026. Balancing Customer Service, Inventory Investment and Profitability (afternoon)

Instructor: Matt Schreibfeder

Level of Complexity: Intermediate
1:30 PM - 4:30 PM

The goal of effective inventory management is to meet or exceed your customers’ expectations of product availability with the amount of each item that will maximize your profitability. In this workshop, you will learn more tactics to help you understand your customers’ needs, develop and maintain a realistic budget for your investment in stock inventory, understand how to buy at the lowest “total cost”, and utilize meaningful profitability measurements. Your presenters will also demonstrate how to maximize the productivity and profitability of your largest asset: stock inventory.
 
Key elements will include: accurately forecasting future demand of products, managing anticipated lead times in a time of supply chain chaos, an explanation of the key elements in a replenishment system, determining customer service level goals for various segments of your inventory, analyzing whether you should take advantage of vendor offers, and key metrics of inventory and customer service performance.

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Rapid Teamwork

Sean Glaze

Teamwork Book

In modern organizations, there seems to be a revolving door of new projects and new teammates.  The challenge is seldom about strategy.  Leaders struggle because they don’t have a process for bringing diverse individuals together as a collaborative team.

Rapid Teamwork tells the story of Greg Sharpe, a manager whose team has been underachieving and struggling with a few issues.  

What he and his executive team experience during an unusual rafting retreat is a lesson on how to become a more productive team quickly – creating a more unified workforce.

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