Complete Story
10/15/2020
042. P.I.V.O.T. - Strategic and Tactical Leadership Through a Crisis to Grow Your Business
Instructor: Mary Kelly, Ph.D., CSP, CPAE, Commander, USN (ret)
Wednesday, March 17, 2021, 9:45 – 11:30 a.m.
Do you know the 6 stages of responses during a crisis? When facing a crisis, most people remain in stages 1-4 of the 6 stages. This is normal and instinctive as people move to protect what is closest to them. There is a silver lining. Every crisis is a catalyst for innovation, creativity, invention, and advancement. This is why leaders have to be in stages 5 and 6. Stages 5 and 6 is where leaders find the opportunities. In this engaging and entertaining course, Mary uses lessons from the Gulf Wars and 9-11 to get us through the painful aspects of our challenges, embrace change, and turn disruption into evolution.
Mary Kelly, PhD, CSP, Commander, US Navy (ret)
Mary speaks and advises on leadership, economics, productivity, and business growth. She is an internationally renowned author of eleven books. Mary's best-selling books, 15 Ways to Grow Your Business in Every Economy, Master Your World, and Why Leaders Fail, are used in 9 countries.
During her 21 years as a Naval intelligence and logistics officer, Mary trained more than 40,000 military and civilian personnel. She ran bases such as Pearl Harbor and Barbers Point. Mary knows leaders need to make the principles of leadership, communication, and business growth relevant to employees at all levels of an organization.
Bookstore
Emotional Intelligence for Sales Success
Colleen Stanley
In Emotional Intelligence for Sales Success, you'll learn how to increase impulse control for better questioning and listening, which EI skills are related to likability and trust, how empathy leads to bigger sales conversations and more effective solutions, how emotional intelligence can improve prospecting efforts, which EI skills are most common among top sales producers, and much more.
Customers can get product information and price comparisons online. The true differentiator between you and a bot is your ability to deftly solve problems and build relationships. From business development to closing the deal, emotional intelligence will drive your performance - and your success.
