Level of Complexity: Intermediate
2:10 – 3:00 p.m.
This course is all about building a profitable operation. Managers of these locations need to understand how to lead their team down the path of profitability. It starts with getting everyone on the same page so that the location can provide a superior customer service experience. At the same time, the manager needs to be accountable to the assets they have responsibility over. This is the balancing act of every effective manager. In this course, we will cover the basics of coaching, managing, and driving your way to profitable location growth.