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024. Branch and Operations Effectiveness for Distributors - Part 2

Instructor: Michael E. Workman, Ph.D.

Read more about Michael E. Workman, Ph.D. 

Tuesday, March 12, 2019
8:00 am – 11:30 am

(this is a morning course, you will need to select an afternoon course as well) 

Full Course Description:

As merchant wholesalers, the functions of distribution are well defined. They include physical distribution, operations, purchasing, sales, and various forms of service. Branch management historically focused on cost control, inventory control, technology implementation and utilization, multiple and varied sales functions, supplier interface, scheduling, and people development and management—including recruitment, retraining, and team building.

Today and tomorrow, all those functions remain relevant, but priorities change with strategies, output changes with tactics, and uncertainty amplifies the manager’s decision-making abilities.

In this second session we’ll continue examining the interaction of the basic functions, methods for prioritizing and measuring branch output, techniques for becoming more effective at demand creation and demand response, and provide options for personal and professional growth.

Who Should Attend:

This course is appropriate for all levels of marketing, sales/sales management, executive management and operations/administration.


1. Why NOW is the time to transform your marketing

2. How to increase sales by marketing your knowledge

3. How to REALLY do business online

4. How to succeed online without alienating your Boomer customers

5. How to transform your marketing into a measurable investment

Overall Rating: 4.8/5


"This course exceeded my expectations. Excellent presenter." (Sales Operations Manager/Engine Group)

"This is one of the best seminars with a great presenter." (Distribution Manager)

"Kept me interested and engaged. Stories told during class were not only funny but relevant to the discussion." (Manager)

"Excellent – would sit through same presentation over again. Gave me a different perspective on how to look at my business." (Branch Manager)

"This is one of the best seminars with a great presenter." (Distribution Manager)

At the end of each session we asked the attendees to review and rate each course. These reviews are anonymous so we can only provide their job titles. Ratings are based upon the benefit of the course, quality of the course, instructor expertise, ability to communicate and quality of visual aids and are rated on a scale of 1-5.

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