What is the one thing that every customer is focused on right now.... reducing their operating costs.
Manufacturers and distributors both add value (save the customer money) through the products and services they provide the end-user customer, but being able to show the dollar savings these value added solutions provide is often difficult.
This workshop focuses on developing the skill set for you to demonstrate the total cost savings you provide your customers by:
But more importantly, we will also work through exercises for identifying the value you add, the costs your solutions impact, how to measure the savings your solutions provide and how/where to get the data for proving your value.
This course focuses on measuring the value you add to customers. Attendees should be those who deal directly with, and provide solutions to, customers, or managers wanting to learn how to get salespeople to demonstrate their value.
1. Tools to help you identify the cost drivers your solutions impact
2. Worksheets for measuring the value your solutions impact
3. Knowledge of how to get the numbers needed to measure your value
“Tim was knowledgeable and good at keeping the class’s attention. This class was definitely worth everything we put into it.” – Branch Manager
“Class was very informative and gave me a lot of ideas for the future. Value added has a whole new meaning for me now.” – Branch Manager
“Very good and specific information. It was very helpful to what we do every day. It will help our ultimate goal of improving the bottom line.” – Branch Manager
“Great, structured way to sell added profit to the customer.” – General Manager
“Good basis for cost savings documentation!” – DSM