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021. Managing Transportation in Global Supply Chains & Reducing Landed Costs

Instructor: Tom Cook (New to UID)

Level of Complexity: Foundational
8:00 AM - 11:30 AM

The pandemic has created great disruption in global supply chains in the form of delays, cost, shortages, and capacity. Thomas Cook will offer guidance and strategy on mitigating options for the issues. The course spans a range of steps that can be taken to reduce landed costs and make for more competitive opportunities in supply chain management, including a deeper dive on specific strategies such as the implementation of Foreign Trade Zones.

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Emotional Intelligence for Sales Success

Colleen Stanley

Cs Emotional Intelligence Sales Success Cover

In Emotional Intelligence for Sales Success, you'll learn how to increase impulse control for better questioning and listening, which EI skills are related to likability and trust, how empathy leads to bigger sales conversations and more effective solutions, how emotional intelligence can improve prospecting efforts, which EI skills are most common among top sales producers, and much more.

Customers can get product information and price comparisons online. The true differentiator between you and a bot is your ability to deftly solve problems and build relationships. From business development to closing the deal, emotional intelligence will drive your performance - and your success.

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