Date: Monday, March 9, 2020
Time: 8:00-11:30 am
Level of Complexity: intermediate
Course Description: Emotionally intelligent salespeople are great at building relationships, handling pressure and bouncing back from setbacks and failures. When meeting with challenging prospects and customers, emotions often start running the sales meeting rather than effective selling and influence skills. Participants will learn key emotional intelligence skills that produce hard sales results. Skills such as such as emotion management, self-awareness, empathy, assertiveness, delayed gratification and stress management.
Colleen is president and founder of SalesLeadership a sales development firm. She is the author of Emotional Intelligence For Sales Success, now published in six languages. Her newest book, Emotional Intelligence For Sales Leadership, will be published in May, 2020, by Harper Collins.