(this is a morning course, you will need to select an afternoon course as well)
There are more opportunities to grow your business inside the organization than outside. Consider how often your inside salespeople interact with customers. Are you taking advantage of these opportunities? Do your inside salespeople have the skills needed to fully capitalize on these opportunities?
The reactive nature of your customers’ business implies that it is okay to reactively serve customers, when in fact, customers count on you to proactively anticipate their needs. Inside Sales 101 teaches your inside salespeople these skills. Here are the topics covered in this training.
After this training, participants will be able to:
Inside salespeople and service professionals, anyone managing or coaching inside salespeople, and business owners with a large inside sales team.
"Good general information. This helped to identify areas where we can improve on both inside and outside sales." (Product Manager)
"I learned a lot about selling the right way." (Sales associate)
"It was very informative. I learned a few new techniques that I can use in my day to day business. (Sales/Inventory control)
"Great course! Would recommend to anyone trying to grow sales whether inside or outside." (General Manager)